FAQs

The best way to contact us is to email pig@theimpeccablepig.com.                              

                 

Absolutely! Scroll down to the bottom of our website and sign up. We can't wait to send you our new arrivals!

 

No, some items are online exclusives!  

 

Orders can be combined ONLY if the orders in question have not yet been fulfilled and shipped. To check the status of your order and inquire about combining orders, please email pig@theimpeccablepig.com and we will do our best to accommodate you.                                                                                                    

 

Please sign up for our waitlist on the desired product page you are interest in! You can also join our email list and we will let you know when your favorite items are back in stock online. Our social media is updated daily with popular back by demand items, new arrivals, sales, contests, and more!

I sent in a return and I still haven't received my online credit. Where can I find it? Some email providers filter our online credit emails into the spam folder. If you made a return and it has been more than 4 business days, you will probably find the credit email in your spam folder. If you still don't see it, please email pig@theimpeccablepig.com for assistance.                                                                    

                                                 

How does AfterPay work?

Ordering with AfterPay

AfterPay is a “shop now, enjoy now, pay later” payment option on the site available for orders that are being shipped within the United States. Your order will be paid for using a card of your choice in 4 equal installments that are automatically charged to you every 2 weeks. The first installment is due at the time of purchase.

Returning with AfterPay

AfterPay acts as a middleman in terms of payment. When a purchase is made using AfterPay, AfterPay pays us the full amount for your order so that we can get it shipped out ASAP. AfterPay is then responsible for collecting those funds from you via the payment installments. If you need to return something from an order completed through Afterpay, please send it back to The Impeccable Pig within 21 days of delivery. We will send you the full amount of the item in store credit. You are still responsible for completing the Afterpay payments. 

                                                                                                                                   

                                                                                                                                   

 

Sign Up & Your Account

Do I need to create a login to shop?
Nope! Feel free to check out as a guest. However, we recommend creating an account. It will speed up the process for future orders and allow you to keep up with your order status. 

So why do you recommend creating an account?
We truly love our customers! Creating an account is one of the most efficient ways for us to take care of you! By creating an account you'll have access to your past orders, store credit codes, and not to mention a much faster check out process! You'll also receive perks via email! By accepting our marketing, you'll receive exclusive promotional discounts, and be the first to know about major sales, anticipated restocks, and the latest trends! - Exclusive to account holders! 

What if I forget my password?
No problem, you can retrieve your password by selecting the “Lost Password” link on the login page. If you still need a little help, remember you can always shoot us an email at pig@theimpeccablepig.com for extra help!

Is your website secure?
Yes, our site is secure. On any page where we ask you to enter personal information, we use secure socket layer (ssl) to encrypt the communication. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Happy shopping!

 

 

Miscellaneous

Are you hiring?
We would love for you to join our Impeccable Pig family! We truly love our jobs! Check out our Career Opportunities tab towards the bottom of the page. 

Do we have any tips for shopping our site?
Yes, we highly recommend signing up for restock alerts! We also suggest following us on all forms of social media and joining our mailing list. We’re known for our random “happy hours” and flash sales only advertised on our social media outlets - so be sure to follow us!

We also post new arrivals every week! Our number one priority has been to provide the best service, products, and price points possible for our customers.